INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the return policy?

We accept returns within 3 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Please visit our returns page for more details on how to process a return.

How long does shipping take?

Shipping times vary depending on your location. Typically, domestic orders arrive within 5-7 business days, while international orders may take 8-15 business days.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We process orders quickly, but we will do our best to accommodate your request if the order has not yet been processed.

How do I know what size to order?

Each product page includes a detailed size guide. If you need further assistance, our customer service team is happy to help you find the right fit.

INFORMATION ABOUT US

Care@bapeofficialstore.com

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